ARI answers calls and texts, follows up after missed calls, qualifies inquiries, schedules next steps, and keeps your team in control of the conversation.
Customer asked about service availability. Location collected and matched. Consultation offered.
ARI is designed around one continuous interaction, not separate tools that lose information between the phone, text thread, lead record, and appointment.
ARI is not a generic chatbot bolted onto a phone number. Each business controls what it knows, asks, says, escalates, and hands off.
ARI responds to voice and text inquiries using the business's approved information.
It collects the information the business actually needs instead of forcing every caller through the same script.
ARI can schedule, route, create a follow-up, or hand the conversation to a person with the context intact.
Owners and team members can work from the same ARI environment with role-based access, shared customer history, and company-controlled AI behavior.
Inbound reception, missed-call recovery and controlled callback workflows.
Two-way conversations with shared customer context and opt-out handling.
Editable company Q&A, rules, escalation points and prohibited claims.
One company account with role-based access for the people who need it.
Set up your company, review ARI's answers and rules, test the experience, and activate when you're ready.